News & Notices
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the valley surgery
Telephone: 0115 943 0530
81 Bramcote Lane, Chilwell, Nottingham, NG9 4ET
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Appointments System Patient Information Leaflet v1 03.pdf

Guide to our appointment system

NEWS & NOTICES

7th August 2018         Park runs

We are now registered as a Park Run Practice.  Information on our local weekly events and how to register can be found on the website below.  We hope to see you there taking part!

 

http://www.parkrun.org.uk/beeston/

 

26th July 2018             Important information on the future ordering of your medicines:
From 1st September 2018, the surgery will no longer be accepting prescription requests made by a pharmacy on behalf of our patients.

We know that for some patients the “Pharmacy ordering service” is an easier way of ordering repeat medications. However by increasing patient involvement in the repeat ordering process we hope to:

· Improve patient safety by reducing inappropriate requests for medicines

· Reduce medicine wastage/excessive stock in patient’s homes

· Reduce orders for items not required

You can request your medications, 7-10 days before you are due to run out, as follows:
• 
Online ordering  -  simple, effective and accurate. Please speak to our reception staff or see our website
• 
Written requests - hand in to reception or post to the surgery
• 
Telephone calls  -   between 10am-12pm for those that find the above difficult – we anticipate that lines may get busier so please use online ordering and/or written requests where possible

Please allow 48 hours for the surgery to process your request. The local Pharmacies have asked for a further 24-48 hours to dispense your medicines.

Thank you for your understanding

Sulvinder Samra

Clinical Pharmacist at The Valley & Chilwell Meadows Surgeries

4th June 2018              Healthy Living Events

A series of events, organised by our Patient Participation Group, providing information and advice about a range of health issues, supported by experts and representatives from relevant organisations. Please see flyer here for further details.

 

21st May 2018             General Data Protection Regulations 2018 Privacy Notice for patients

 

These new regulations come into force on 25 May 2018 and it is important that all patients are made aware of them. Further information can be viewed here or you can ask at reception for a copy of this Data Protection Privacy Notice.

 

17th May 2018            Overdue your smear? Drop-in clinic

If you are overdue your smear we are holding drop in clinics at The Valley Surgery on Thursday 28th June 7.30am-9.30am and Wednesday 4th July 4.30pm-6.30pm There is no need to book an appointment - just turn up!

 

29th Sept 2017            Flu clinics

Our flu clinic this year is on Saturday October 14th. If you are over 65 or have certain long term conditions you are entitled to have a free NHS Flu vaccination. Book your appointment now.

 

2nd May 2017               Dr Avery is raising funds to help find a cure for children’s brain tumour

 

Towards the end of May, Dr Avery will be cycling 170 miles across England to raise funds for the Children's Brain Tumour Research Centre at the University of Nottingham. The Centre is doing excellent work to find better treatments for children's brain tumours, which are the biggest cancer killer of children and young adults.

 

If you would like to make a donation, please go to Dr Avery's justgiving webpage:

 

https://www.justgiving.com/fundraising/Anthony-Avery1

 

26th April 2017           Code of practice for repeat prescriptions (regular medication)

 

New guidance has been issued on how we as a practice, your pharmacy and you as a patient will be expected to manage any regular medication you may be taking. Please click on this link here.

 

22nd August 2016       Flu clinic this year

 

The date for this year’s main flu clinic is Saturday 1st October. Please contact the surgery if you want to make an appointment.

 

8th August 2016          New GP partner joins practice

 

We are delighted to welcome our new partner Dr Nicola Egan. Dr Egan will be working at Valley Surgery on Monday, Wednesday and Thursday.

 

13th April 2016            Departure of Dr Jonathan Sherwood

 

We are sad to announce that Dr Jonathan Sherwood is leaving the practice at the end of April. We wish him well in his future career.

 

8th March 2016           Friends and family test

 

When you visit the surgery you have the opportunity to give us feedback on whether you would recommend us as a surgery. We have forms you can complete at Reception or online (see the homepage of this website). The question is: "How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?". The results for the year 2015 are as follows :

Extremely likely                       85%

Likely                                           6%

Neither likely nor unlikely       5%

Unlikely                                       0%

Extremely unlikely                    4%

 

3rd March 2016          CQC inspection rates Chilwell Valley and Meadows Surgeries as ‘OUTSTANDING’

 

We are very proud to have been rated as ‘outstanding’ by the CQC inspection that took place last October. As a surgery we pride ourselves on the service we offer our patients and are very pleased this has been recognised by the CQC.

 

1st February 2016      New GP partner joins practice

 

We are delighted to welcome our new partner Dr Natalie Chersich. Dr Chersich will be working at Valley on Wednesdays and Fridays.

 

11th January 2016       Text (SMS) reminders for appointments

We are starting this new service 11th January 2016.

You will receive a confirmation text one week before your appointment and another a day before. If you do not receive a reminder it could be that either we don’t have your mobile number or it is not the correct one. Please let us know!  If you do not wish to receive text reminders you are able to opt out – please inform Reception.